If it does proceed with repairing or replacing the wall console. For series II wall console, you can remove the wires from the back of the wall console and touch them together to see if the garage door moves.Replace the wiring if needed with Garage door opener wiring.Staples can cut insulation and short out the wires. Check for reversed, broken, or cut wires.Check the wires wrapped to the back of the wall console terminals.Check the wired connections at the powerhead terminals.Plug a lamp into the same outlet, if the lamp works the power source is ok, if the lamp does not work, check the fuse or breaker.Check the power source where the powerhead is plugged in.Turn Sure-Lockâ„¢ OFF (also called vacation lock). Opener does NOT operate when the wall console is pressed General troubleshooting tips for what to check when your Genie garage door opener is not working below:
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